Guest House Terms & Conditions
A deposit of 30% charge will be taken on the day of the booking.
The terms and conditions shall apply to all Guests and will be incorporated into every contract between the Guests and Trefoil Guest House. Payment of any deposit in respect of a booking shall constitute the Guests unqualified acceptance of the terms and conditions of the booking.
If cancelled or modified 7 days before the due date of arrival 100% of the first night’s stay will be charged. If cancelled or modified later than 7 days before the due date of arrival or in the case of No show the total price of the reservation will be charged. Early departure by Guests will be treated as a cancellation.All deposits are non-refundable.
Should it become necessary for us to cancel a booking we will contact you immediately. Any payments made will be refunded in full. Should you wish to, we will attempt to book you into another local bed and breakfast. Our liability would not extend beyond this refund. If a booking is taken out for a specific room and the room is unusable due to unforeseen circumstances beyond our control, we reserve the right to transfer the booking to an alternative room of similar quality.
Check-in time:Is from 3:00pm to 7.00pm. Alternative check in times can be arranged, please call us directly on 01803 855266 OR 07540792539.
Check-out time:Please vacate your room by 10.30AM on the morning of departure, unless otherwise arranged. The balance for your stay is payable on departure.
It is recommended that you purchase travel insurance to cover you against cancellations.
Liability of the Guests
Please take care of our home. You are responsible and liable for any breakages or damages which you cause to the Guest House or its contents. Please report these as soon as they occur especially if you accidentally spill something – it is much easier to clean if we know what it is and act quickly. Guests are liable for and shall indemnify the owners of Trefoil Guest House for any damages caused whether accidental or deliberate. The owners of Trefoil Guest House are entitled and authorised to deduct such amounts from the Guest's debit/credit card.
Some of the data gathered during the course of a booking may be held on our computer and we would like to retain this data after your visit to be able to inform you of future offers. If you would prefer us not to hold this information please let us know. All credit/debit card details are managed securely following PCI compliance requirements.
Guests must not bring any pets, other than guide dogs into the Guest House.
Guests must not bring any illegal or hazardous substances into the Guest House.
Guest are responsible for any damage or loss to their belongings at Trefoil Guest House
Guests must not smoke in any part of the Guest House.
Trefoil Accepts Children 10 Years Old and over by direct arrangement and only if the accommodation has availability. All Children must be supervised at all times.
Guests park their cars at their own risk and Trefoil Guest House accepts no responsibility for loss, theft or damage.